Terms and Conditions


The access of this Website and use of the Services through the Website is subject at all times to the following Terms and Conditions:


1.          DEFINITIONS

"Unclaimed Moneys Act 1965"
means the Unclaimed Moneys Act 1965 (Act 370) and as amended from time to time.

means an online service which allows Entity to submit unclaimed moneys to the Registrar (make an online payment through FPX and upload record of unclaimed moneys by using UMA3 Form).

means an online service which allows You to search for unclaimed moneys / make refund application for unclaimed moneys.

Application for Unclaimed Moneys will only be process after the Registrar received the application form and all the supporting documents.

means companies, public authorities, societies, trade unions and other bodies as prescribed under Section 8 of Unclaimed Moneys Act 1965.

means Financial Process Exchange, which is an online service which allows Entity to make payment of unclaimed moneys to the Registrar.

"User ID"

- Individual

For Refund service, means a registered email address used for the purpose to login to eGUMIS.

 - Entity :

For Submission service, means Identification Card number/Passport number or any other identification number of officer/agent given the right to access eGUMIS portal.

means all data, information, material, report and records including but not limited to text messages, images, banners, videos, animation and forms as appearing or displayed on this Website.

means the privately know 8-20 characters and/or special characters used with the User ID for authentication purposes to access internet services provided.

means, www.anm.gov.my the official website of the Registrar.

means any information, text, personal data, data, statements, materials, message or any other information posted and/or provided in the Website.

"Registrar "
means the Registrar of Unclaimed Moneys appointed under Section 9 of Unclaimed Moneys Act 1965. The Minister of Finance appointed the Accountant General as the Registrar with effect from 1 June 1975. The Registrar Office is located at Level 42 Menara Maybank, 100 Jalan Tun Perak, 50050 Kuala Lumpur.


means Submission, Refund and all online services, made available from time to time in the Website.


"Unclaimed Moneys"
means the unclaimed moneys surrendered by Entity to the Registrar in accordane with the provisions under Unclaimed Moneys Act 1965. Unclaimed Moneys is defined under Section 8 of Unclaimed Moneys Act 1965 as follows:

                        i.         all sums of money which are legally payable to the owner and have remained unpaid for a period of not less than oen year after they have become payable;

                       ii.         all sums of money to the credit of an account that has not been operated in whatever manner by the owner for a period of not less than seven years;

                      iii.         all sums of money to the credit of a trade account which has remained dormant for a period of not less than two years.


2.          GENERAL


The term "You" and "Your" shall refer to the user of the Website and user of eGUMIS portal.


The following Terms and Conditions govern Your access to this Website and use of the Services provided herein.


Please read and understand the Terms and Conditions in this Website every time You access and/or use the Services provided in this Website.


Notwithstanding and without prejudice to the generality to the clauses in these Terms and Conditions, You expressly agree that the access to this Website and use of the Services shall be at Your own risk and You shall unconditionally assume all risks, incidental to or arising out of the use of this Website. If at any time You do not agree to any or all of these Terms and Conditions, do not access this Website and/or use the Services


3.          RULES OF USE

You undertake NOT to use this Website, the Content and the Services in a manner that may infringe the rights or restrict the use of this Website, the Content and the Services and this includes:


a)    To display any conduct or material which is unlawful, offensive, obscene, indecent, defamatory, seditious, abusive or hateful, false, racist and/or which may harass, distress or cause inconvenience to any person or invade another's privacy, constitutes an illegal threat or constitutes junk mail, encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any local, state, national or international law or regulation; use of material in a manner which infringe any copyright, trademark or any intellectual property right;


b)    Impersonating any person or entity including but not limited to a Registrar official or host or falsely stating or otherwise misrepresenting Your affiliation with a person or entity;


c)    Unauthorized access or use of data, systems or networks including any attempt to prove, scan or test the vulnerability of a system or network;


d)    Monitoring without authority data or traffic on any network or system;


e)    Using or attaching any viruses, Trojan horses, time bombs, worms, cancel bots or other means which could damage, interfere, intercept or expropriate any system; or interfering with the service of any user, host or network including but not limited to mailbombing, flooding, broadcast attacks database or placing unreasonable burden on Registrar system(s);


f)     Circumventing any user authentication or security of any host, network or account (cracking or hacking or attempting to crack or hack);and


g)    Reselling or providing this Website, its Content and the Service or any part thereof to another person or entity for profit or otherwise. Registrar may in its absolute and unfettered discretion delete or amend this Website, the Content and remove or refuse anything that violates the Rules of Use.


Registrar reserves the right at its sole discretion to investigate potential abuses of the Rules of Use.



Registrar owns this Website and the Services herein. This Website is protected by copyright, trademark and other forms of proprietary rights.


No license or right is granted to You and Your access to this Website and/or use of the online tools and Services should not be construed as granting, by implication, estoppel or otherwise, any licence or right to use any of the Content without the prior written consent of Registrar or the relevant third party owner of the proprietary right thereof.


5.          TRADEMARKS

All trademarks, service marks, and logos displayed in this Website are the property of the Registrar and/or their respective third party proprietors as identified in this Website.


Unless the prior written consent of the Registrar or the relevant third party proprietor of any of the trademarks, service marks or logos appearing on this Website has been obtained, no license or right is granted to any party accessing this Website to use, download, reproduce copy or modify such trademarks, service marks or logos. Similarly, unless the prior written consent of the Registrar or the relevant proprietor has been obtained, no such trademark, service mark or logo may be used as a link or to mark any link to this Website or any other site.


6.          AMENDMENT

Registrar reserves the right to update, modify and/or change any part or all of the Terms and Conditions from time to time at its sole discretion. All updates, modifications and/or changes will be posted on this Website and Your continuing use of this Website after such updates, modifications and/or changes have been posted will constitute Your adherence, acknowledgement and acceptance to the updated Terms and Conditions.


7.          LINKS

Links from or to any websites and/or application outside this Website are meant for convenience only. Such linked websites and/or application are owned and operated by third parties and as such are not under the control of Registrar. Registrar shall not be responsible and makes no warranties in respect of the content of those websites and/or application, the third parties named therein or their products and services.


The links provided in this Website shall not be considered an endorsement or verification or approval of such linked websites and/or application or the content therein by Registrar. Linking to any other site is at Your sole risk and the Registrar will not be responsible or liable for any damages in connection with such linking.



Registrar do not guarantee that any transmission sent to Registrar over the Website is completely secure and free from any default, error and/or omission. Registrar is not responsible for any loss and/or damages incurred by any person in relation to the transmission through the Website. Due to the nature of the internet, such transmission may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. Registrar is not liable for any malfunctions in communications facilities that may affect the accuracy or timeliness of the transmission.



Registrar shall not be liable for any interruption, delays, failures, errors or omissions or loss of transmitted information, viruses or other contaminating or destructive property transmitted or damage that occurs to Your computer system. Your mobile devices or any other electronic mediums. You will be responsible to provide adequate protection and back up of data and/or equipment and to take reasonable and appropriate precautions to scan for computer viruses or other destructive property.


Registrar shall not be responsible for the accuracy, functionality or performance of any third party software that may be used in connection with this Website.



You shall be responsible for the confidentiality and use of Your Password and at no time and under no circumstances intentionally or unintentionally or unintentionally reveal Your Password to anyone.


You undertake to observe all security measures with regards to the protection of Your Password or generally in respect of the use of the Services.


11.       CHARGES/FEES

No charge will be imposed on application for Unclaimed Moneys that have been submitted to Registrar.


12.       WAIVER

In the event that Registrar fail or neglect to enforce any provision or remedy under this Terms and Conditions for whatever reason, Registrar shall neither be construed as having waived our rights to enforce the same nor as having waived our rights to any continuing, succeeding or subsequent breach of the same or any other provision in this Terms and Conditions by You.



Registrar reserves the right to terminate and/or suspend Your access to this Website and/or Your use of this Website and the Services at any time, in whole or in part, without prior notice if You do not comply with the Rules of Use and/or breach of any of these Terms and Conditions or violate Registrar's rights/other users or any third party or You have committed any unlawful acts.



These terms and conditions shall for all intents and purposes be subject to and construed in accordance with the laws of Malaysia. By accessing this Website and/or using the Services provided herein, You hereby consent to the exclusive jurisdiction of the Malaysian courts.



"Quick Guide" means the guide or guides issued by Registrar to You containing operating instructions for the modes of access and the types of transactions available through the Services and shall include any amendments, variations and other Quick Guides as may be issued by Registrar from time to time. The Quick Guide is available on this Website.


You are to read and understand the Quick Guide and/or FAQ before attempting to use this Website.


16.       DISCLAIMER

The Content and Information are provided by Registrar on an "as is" and "as available" basis. References to Content and Information contained in this Website include such material and information provided by third parties. Registrar does not warrant that the Services will be available at all times.


Registrar does not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness,up to date, accuracy, satisfactory quality, reliability, fitness for a particular purpose in respect of this Website, the Content, Information and/or functions therein and expressly disclaims liability for errors and omissions in such Contents and/or Information. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products and services of the Registrar, reasonable measures will be taken by the Registrar to ensure the accuracy and validity of all information relating to transactions and products of Registrar which originate exclusively from Registrar.


You shall be fully responsible for any Content and/or Information used/obtained from this Website and/or for any Content and/or Information submitted /transmitted to this Website. You shall undertake that any Information used/obtained from this Website and/or for any Information submitted/transmitted to this Website for the purpose of the Services is complete, accurate, reliable, current and free of error. In no event will Registrar be liable for any loss or damage including for any lost of profits, consequential, indirect, punitive, exemplary or special damages arising from any Information used/obtained from this website and/or for any Information submitted/transmitted to this website.