FAQ

Pursuant to Section 13(1) Unclaimed Moneys Act 1965, when the claimant can prove that he is the rightful owner of Unclaimed Moneys and the Registrar upon being satisfied that the claimant is the owner of the money shall authorize payment to be made to him.
There is no limit by the Registrar. It can be claimed at any time by the rightful owner of the Unclaimed Moneys.


There are no minimum amount set by the Registrar.
No charge will be imposed on application for Unclaimed Moneys that have been submitted to Registrar.
Pursuant to Section 11(3), Unclaimed Moneys Act 1965, the amount of payment made is based on amount submitted to Registrar from company/firm without any interest.

The Registrar of Unclaimed Moneys does not appoint any individual or company as a middle person or agent in matters relating to claim of Unclaimed Moneys.

Yes, there is a facility for searching the Unclaimed Moneys via online at our eGUMIS portal through the following link: https://egumis.anm.gov.my/
An individual and company/firm can search their Unclaimed Moneys via online using identification number and company registration number.

Claimant can search the Unclaimed Moneys via online through these following steps: 


Step 1
: Visit the portal https://egumis.anm.gov.my/

Step 2 : Register user by online.

Step 3 : Log in the portal using the password key in during registration. User needs to change to a new password.

Step 4 : Update the user information. 

Step 5 : Click at "CLICK HERE TO SEARCH FOR UNCLAIMED MONEYS" to search the unclaimed moneys using identification number and company registration number and print the unclaimed moneys detail (if any)

Yes, the period of active users is 6 month from the date of last login to eGUMIS portal. The user account will automatically deactivated and the user will need to sign up as a new user.

All Unclaimed Moneys information is based on the record of submission from the entity (company/firm) to the Registrar. For the purpose of the Unclaimed Moneys  application, the claimant must print out the Unclaimed Moneys information and refer to the company/firm that surrendered the Unclaimed Moneys for confirmation letter and explanation.

Under Maintenance

eGUMIS users can contact the System Administrator via email : maklumbalas.tuntutan@anm.gov.my

If eGUMIS user does not log in to the eGUMIS portal after receiving the password for more than 30 days, the account will be automatically deactivated.

a)    Identity card (both side) for Malaysian citizen

b)    Document for change of name by related agencies(If any)

c)    Renunciation of Malaysian citizenship from National Registration Department if claimant has relinquishing their citizenship

d)    Latest passport and the old passport when transaction has been made in Malaysia for non-Malaysian citizen certified by Public Notary/ Consulate Officer for the Country

e)  The Country's Identification documents for non-Malaysian citizen certified by Public Notary/ Consulate Officer for the Country

f)     Registration certificate and certificate of incorporation on change of name of company/firm (if any)

Applications for Unclaimed Moneys are allowed to be made to parties as follows:
a) The owner of Unclaimed Moneys,
b) The estate administrator that have been appointed in Letter of administration
c) Liquidator for a company that in the process of winding up
d) Individual or company/firm that have been mentioned in the Court Order; or
e) Companies Commission of Malaysia/Malaysian Department of Insolvency for a company that has been fully dissolved.
Application for Unclaimed Moneys under the company's name must be made by the company/firm itself. No payment will be made to director, shareholders, employees or etc except for a sole proprietor ship or partnership that can be made to the owner of the company.
  1. Form UMA-7 duly completed and signed by the applicant
  2. A copy of applicant's identity card (both sides)
  3. A complete copy of printed detail unclaimed moneys record with the owner's name and identification number is the same as the applicant's information from the eGUMIS portal.
  4. The original confirmation letter from the company/firm which surrendered the Unclaimed Moneys to Registrar ( if the owner's name and identification number is different with the applicant's information from the eGUMIS portal)
  5. A copy of the front page of an active account passbook/bank statement of the applicant (payment will be directly credited into the account).                                                                                                          
            Note: Tabung Haji Account/Investment Account/Loan Account not acceptable

For each of  unclaimed moneys claims for saving / current account and fixed deposit  up to RM2,000

1.  Form UMA-7 duly completed and signed by the applicant.

2.  A copy of applicant's identity card (both sides).

3. A complete copy of printed detail unclaimed moneys record with the owner's name and identification number is the same as the applicant's information from the eGUMIS portal.

4. Original confirmation letter from the company/firm which surrendered the Unclaimed Moneys to Registrar ( if the owner's name and identification number is different with the applicant's information from the eGUMIS portal)

4.  A copy of the front page of an active account passbook/bank statement of the applicant that complete and clearly state claimant's full name, bank account number and bank's name (payment will be directly credited into the account).

     Note: Tabung Haji Account/Investment Account/Loan Account not acceptable

 

For each of  unclaimed moneys claims for saving / current account and fixed deposit  more than RM2,000

1.  Form UMA-7 duly completed and signed by the applicant.

2.  A copy of applicant's identity card (both sides).

3.  A copy of printed detail unclaimed moneys record  from the eGUMIS Portal.

4.  The original document (e.g bank account passbook/fixed deposit certificate etc) .

5. A confirmation letter from the company/firm which surrendered the unclaimed moneys to Registrar, if the original document is not available.

6.  A copy of the front page of an active account passbook/bank statement of the applicant that complete and clearly state claimant's full name, bank account number and bank's name (payment will be directly credited into the account).



Note: Tabung Haji Account/Investment Account/Loan Account not acceptable


Note

For claims of Unclaimed Moneys by joint accounts:

     Application shall be made jointly by all account holders.

    A copy of active joint / individual account bank for all account holders that complete and clearly state all claimant's full name,bank account number and bank's name

 



1.  Form UMA-7 duly completed and signed by the applicant

2.  A copy of applicant's identity card (both sides).

3. A copy of printed detail unclaimed moneys record  from the eGUMIS Portal.

4.  At least two (2) out of three (3) documents below:

i. The original customer's copy of the Remittance Application Form for the banker's cheque/bank draft/cashier's order with the clear banking transaction information printed on the copy;

ii. The original banker's cheque/bank draft/cashier's order;

iii. The original confirmation letter from the bank which surrendered the Unclaimed Moneys bearing the details of the applicant and the beneficiary of the banker's cheque/bank draft/cashier's order in a prescribed format. 


Note: 

  •      In the event that the original 4 (i) and 4 (ii) documents cannot be produced, a copy of the document must be certified through copy complete with signature, name and designation of bank officer and affixed with official bank stamp.
  •     If banker's cheque/bank draft/cashier's order involving Immigration Department, applicant must submit the original banker's cheque/bank draft/cashier's order. If not, applicant must obtain a Release Letter from Immigration Department.

5. Duly completed Indemnity Bond form UMA-8 ( Pin; 1/2016), with a RM10 revenue stamp endorsed by the Inland Revenue Board and signed before a Sessions Court Judge, Magistrate or Commissioner for Oaths for each of unclaimed moneys. (if so required by the Registrar's)

6.  A copy of the front page of an active account passbook/bank statement of the applicant (payment will be directly credited into the account).     

     

    Note: Tabung Haji Account/Investment Account/Loan Account not acceptable

1. Form UMA-7 duly completed and signed by the applicant.

2. Latest passport and the old passport when transaction has been made in Malaysia for non-Malaysian citizen certified by Public Notary/ Consulate Officer for the Country

3.  A complete copy of printed detail unclaimed moneys record from the eGUMIS portal.

4.  The original document (e.g bank account passbook/fixed deposit certificate etc) or

5. A confirmation letter from the company/firm which surrendered the unclaimed moneys to Registrar, if the original document is not available.

6. A copy of the front page of an active account passbook/bank statement of the applicant (clear stated the applicant's full name, account number, bank's name, bank's address and national clearing code (FW/SC)/ Swift Code ). Payment will be credited to the account

1.  Form UMA-7 duly completed and signed by the company's officer stating his name and position and affixed with the company / firm  official seal.

2. A copy certificate of registration of the company / firm and Incorporation on Change of Name  Certificate (if any)

3. A copy of printed detail unclaimed moneys record  from the eGUMIS Portal.

4. The original confirmation letter from the company /firm which surrendered the Unclaimed Moneys to Registrar in a prescribed format 

5.  A copy of bank statement (active current account) bearing the name and account number of the company / firm (payment will be directly credited into the account).

 

1. Form UMA-7 duly completed and signed by the company's officer stating his name and position and affixed with the company's / firm's official seal.

2.  A copy certificate of registration of the company / firm and Incorporation on Change of Name Certificate ( if any)

3.  A copy of printed detail unclaimed moneys record  from the eGUMIS Portal.

4.  The original confirmation letter from the company /firm which surrendered the Unclaimed Moneys t to Registrar in a prescribed format 

 5. A copy of bank statement (active current account) bearing the name and account number of the company / firm (payment will be directly credited into the account).

 

1.  Form UMA-7 duly completed and signed by the company's officer stating his name and position and affixed with the company's / firm's official seal.

2. A copy certificate of registration of the company / firm and Incorporation on Change of Name Certificate ( if any)

3. A copy of printed detail unclaimed moneys record  from the eGUMIS Portal.

4.  At least two (2) out of three (3) documents below:

i. The original customer's copy of the Remittance Application Form for the banker's cheque/bank draft/cashier's order with the clear banking transaction information printed on the copy;

ii. The original banker's cheque/bank draft/cashier's order;

iii. The original confirmation letter from the bank which surrendered the Unclaimed Moneys, bearing the details of the applicant and the beneficiary of the banker's cheque/bank draft/cashier's order in a prescribed format. 

Note: 

    i) In the event that the original 4 (i) and 4 (ii) documents cannot be produced, a copy of the document must be certified through copy complete with signature, name and designation of bank officer and affixed with official bank stamp.

    ii) If the banker's cheque/bank draft/cashier's order involving Immigration Department, applicant must submit the original banker's cheque/bank draft/cashier's order. If not, applicant must obtain a Release Letter from immigration Department.

5. Duly completed Indemnity Bond form UMA-8 ( Pin: 1/2016), with a RM10 revenue stamp endorsed by the Inland Revenue Board and signed before a Sessions Court Judge, Magistrate or Commissioner for Oaths for each of unclaimed moneys. (if so required by the Registrar's)

6. A copy of the front page of an active current company/firm account bank that complete and clearly state company/firm full name, bank account number and bank's name (payment will be directly credited into the account).

  1. Form UMA-7 duly completed and signed by company's officer, stating his name and position and affixed with the company's/firm's official seal.
  2. A copy Registration Certificate and Incorporation On Change of Name Certificate (If any) 
  3. Original confirmation letter from the company/firm for each Unclaimed Moneys to Registrar in a prescribed format (if original document is not available).
  4. A letter of clarification in relation to the application
  5. Proof of payment which has been certified by the company's officer (if any)
  6. A copy of a bank statement (active current account) bearing the name and account number of the company (payment will be directly credited into the account).
  7. Duly completed Indemnity Bond form UMA-8 (Pin; 1/2016) with a revenue stamp endorsed by the Inland Revenue Board and signed before a Sessions Court Judge, Magistrate or Commissioner for Oaths for each of unclaimed moneys.

 

1.  Form UMA-7 duly completed and signed by the applicant (Heir/Administrator)

2.  A copy of applicant's(Heir/Administrator) identity card (both sides)/passport (for non-citizen) 

3.  The original documents (e.g.: bank account passbook/ fixed deposit certificate etc).

4. A confirmation letter from the company/firm which surrendered the Unclaimed Moneys. 

5. A copy of the front page of an active account passbook/bank statement of the applicant (payment will be directly credited into the account).

     Note: Tabung Haji Account/Investment Account/Loan Account not acceptable

6. A copy of the Death Certificate

7. A Letter of Administration or Grant of Probate from the High Court/Local Authorities/Officials of Sabah or Sarawak, the Department of the Director-General of Federal Lands and Mines/Amanah Raya Berhad consist of information of Unclaimed Moneys in the list of asset.

Note:

**           The Faraid Certificate is not a Letter of Administration.

**           Court Orders/Grants of Probate/Letters of Administration from foreign courts must be   registered in and sealed by the High Court of Malaya.

**            Copies of documents must be certified by the agencies issuing the documents.

**           If the unclaimed moneys amount exceeding RM2,000 and the detail in the Letter of                     Administration/ Grant of Probate and the list of assets are complete and match with                     the Registrar's record, the applicant will be excluded from Confirmation Letter.

 

 

*NOTE:

Exemption Letter of Confirmation

For claims of Unclaimed Moneys of up to RM2,000, in the event that the Letter of   Administration is not available, if the name and identity of the owner is the same as the Registrar' record, just sufficient to print the wtd information through the eGUMIS portal as a supporting document with the following documents are also required:

i.    A copy of a document attesting the relationship, for e.g.: Birth Certificate or Marriage Certificate.

ii.   A copy of the Death Certificate.

iii.  Duly completed Indemnity Bond form UMA-8 (Pin; 1/2016), with a RM10 revenue stamp endorsed by the Inland Revenue Board and signed before a Sessions Court Judge, Magistrate or Commissioner for Oaths for each of unclaimed moneys.


  1. Form UMA-7 duly completed and signed by Liquidator complete with name, position and company/firm's stamp
  2. A copy of the Registration Form of the company/firm which owns the Unclaimed Moneys.
  3. A copy of the document(s) in relation to the liquidation of the company/firm as follows:
    Company
    i. "Notice of appointment and Situation of Office of Liquidator" certified by the Companies Commission of Malaysia. - Form 70 (together with the court order)/Form 71/Form 72 or Form under section 513(1) in Companies Act 2016

    Cooperative
    i. A copy of the Appointment of Liquidator certified by the Malaysian Cooperative Societies Commission; and
    ii.A copy of the Revocation of Registration Order after Inspection certified by the Malaysian Cooperative Societies Commission.

    Association/Trade Union
    i.A copy of the Revocation Order issued by the Registrar of Society certified by the Malaysian Department of Insolvency
  4. A copy of the appointed liquidator's identity card (both sides).
  5. A copy of printed wtd complete with the name and identification number of the owner and the information of the applicant (company/firm) from eGUMIS portal.
  6. Original confirmation letter from the company/firm which surrendered the Unclaimed Moneys to Registrar in a prescribed format.
  7. A copy of a bank statement (active current account) bearing the name, registration number and account number of the company "in liquidation".


The completed application together with the printed unclaimed moneys and supporting documents may be submitted by post or by hand at the Registrar Office counter or any Accountant General's Department of Malaysia state/branch office through this following link:

http://www.anm.gov.my/index.php/direktori-ag/direktori-janm-negeri-cawangan-bahagian-akaun-kementerian/maklumat-janm-negeri-dan-cawangan

 

              Pejabat Pendaftar WTD 

            Jabatan Akauntan Negara Malaysia (JANM)

            Bahagian Pengurusan Wang Tak Dituntut, 

            Tingkat 42, Menara Maybank

            100 Jalan Tun Perak 

            50050 Kuala Lumpur 


            Business hours:

            Monday-Thursday: 9.00 am - 3.00 pm 

            Friday                    : 9.00 am- 12.30 noon

            Close                     : Saturday, Sunday & Public Holidays

 


 

Note: The Registrar of Unclaimed Moneys has absolute authority and right to request for any additional document other than the documents already submitted by the applicant for the purposes of verifying the rightful owner.

 

 


The website for downloading the application form, the Bankruptcy Bond form and the example of the company/firm confirmation letter are as follows:

https://ewtd.anm.gov.my/maklumattuntutan.php


The registrar will issue a query letter stating the incomplete document and returning all the supporting documents along with the application form to the applicant.

eGUMIS Portal provides the following facilities:

  1. payment of Unclaimed Moneys (UM) via FPX;
  2. upload encrypted softcopy of UM Register online;
  3. status of online UM submission;
  4. download online UM submission receipt;
  5. download query letter of online UM submission; and
  6. update company's/firm's information in the Registrar's of UM system.

To make an online UM submission, first company/firm shall make UM payment via the eGUMIS Portal. Once the payment is successful, company/firm shall upload the encrypted softcopy of UM Register. UM Register must be prepared according to the format specified by the UM Registrar

Online UM submission can only be made by a company/firm who has applied for the eGUMIS Portal access by submitting UMA-1 form to the Registrar of UM.

To register as a user for the eGUMIS Portal, the company/firm must complete UMA-1 form. The form can be downloaded from the following link: http://www.anm.gov.my/index.php/en/khidmat/wang-tak-dituntut. Completed UMA-1 form must be submitted to the Registrar of UM. The Registrar will send temporary ID and password to the authorized officer(s) of the company/firm by e-mail.

Document that need to be uploaded is encrypted softcopy of UM Register. Company/firm shall use encryption key set by the Registrar of UM.

Format and guidelines for the preparation of the UM Register can be downloaded from the following link: http://www.anm.gov.my/index.php/en/khidmat/wang-tak-dituntut.

The official receipt can be downloaded via the eGUMIS Portal only after the online UM submission is successful, processed and accounted for by the Registrar of UM.

If the company/firm encounters any technical difficulties when performing online UM submission, the company/firm shall contact:

Account Unit
Unclaimed Moneys Management Division
Accountant General's Department of Malaysia
Level 42, Menara Maybank
100, Jalan Tun Perak
50050 Kuala Lumpur
akaun.bwtd@anm.gov.my