FAQ
- GENERAL INFORMATION
- REGISTRATION AND SEARCH FOR UNCLAIMED MONIES VIA ONLINE
- CLAIMED MONEYS VIA ONLINE
- BASIC DOCUMENTS FOR UNCLAIMED MONIES APPLICATIONS
- APPLICATION FOR UNCLAIMED MONEYS BY INDIVIDUAL
- APPLICATION FOR UNCLAIMED MONEYS BY COMPANY/FIRM
- APPLICATION FOR UNCLAIMED MONEYS BY THE HEIR/ADMINISTRATOR
- APPLICATION FOR UNCLAIMED MONEYS BY LIQUIDATOR
- HOW TO SUBMIT THE APPLICATION FOR REFUND OF UNCLAIMED MONEYS
- UNCLAIMED MONIES SUBMISSION
Pursuant to Section 13(1)
Unclaimed Monies Act 1965, when the claimant can prove that he/she is the rightful owner of Unclaimed Monies and the
Registrar upon being satisfied that the claimant is the owner of the unclaimed monies shall authorize payment to be made to him.
There
is no minimum amount set by the Registrar.
The Registrar of Unclaimed Monies does not
appoint any individual or company as a middle person or agent in matters
relating to claim of Unclaimed Monies.
In
accordance with Section 10A of the Unclaimed Monies Act, the submission of UM
by the company/firm will be gazetted. The Registrar will submit the submission
record to Percetakan Nasional Malaysia Berhad (PNMB) for the gazetting process.
Once gazetted, the record is open to public disclosure. Gazette documents are
also sold to the public by PNMB apart from being sent to the National Library
of Malaysia for public reference. Based on this gazette information, there are parties
who use it to act as agents. The Registrar and the Ministry of Finance have
never appointed an agent to manage unclaimed monies.
The Registrar has no information other than that which has been
gazetted. Accordingly, the owner must submit a claim application to the
Registrar through the counter, registered post or eGUMIS portal. Any personal
information obtained by the agent such as telephone numbers, emails, etc., may
be obtained from other irresponsible parties. Any misuse of personal information
should refer back to the Personal Data Protection Act 2010.
Gazetting is done manually through Percetakan Nasional Malaysia Berhad (PNMB) and stored in the National Library of Malaysia (PNM) until 2024. The public can obtain unclaimed money information through the gazetted document at PNM or subscribe to E-Warta with the PNMB.
Through the digitization initiative of the Malaysian National Accountant's Department (JANM) and after the Unclaimed Moneys Act was passed in Parliament the gazetting process has been abolished in 2024. The public may get the information more easily through eGUMIS which is the official portal of unclaimed moneys.
Yes. Only
unclaimed monies record that have been submitted by entities can be
reviewed and claimed
Yes, there is a facility for
searching the Unclaimed Monies via online at our eGUMIS portal through the
following link: https://egumis.anm.gov.my/
eGUMIS user may follows the following steps :
Step 1 : Visit the portal link https://egumis.anm.gov.my/
Step 2 : Click on the column "CLICK HERE TO SEARCH UNCLAIMED MONEY" to check via personal identification number. Click â??Printâ?? the unclaimed money information (if necessary)
Step 3 : Tick on the unclaimed money record you want to claim and select "Continue With Application"
Step 4 : Click on "Add Recipient" to enter the details of the unclaimed money recipient. Select the box provided if personal information same as applicant information, enter banking information and then "Save".
Step 5 : Upload supporting documents for the "MANDATORY" category
Step 6 : Tick the box to agree to the acknowledgment and terms and conditions and Click Submit. Select Yes to submit the application
Step 7 : Refer to the eGUMIS Portal for the status of the application.
Claimant can login directly using
password set on registration. If user forgets the password:
Step 1 : Visit the
portal https://egumis.anm.gov.my/
Step
2 :
Click at �??Forgot Password�??.
Step
3 :
Key in registered email.
Step
4 :
Check your registered email. If not received, please check your �??Junk Mail�??
Step
5 :
Re log in using password received.
If there is any difficulties, eGUMIS users may contact the System Administrator via Contact Us : Complaint/Feedback. Please click on the link provided.
eGUMIS users can contact the System
Administrator via Contact Us : Complaint/Feedback. Please click on the link
provided.
If eGUMIS user does not log in to the eGUMIS
portal after receiving the password for more than 30 days, the
account will be automatically deactivated.
Yes, the period of active users is 6
months from the date of last login to eGUMIS portal. The user account
will automatically be deactivated and the user will need to sign up as a new
user.
Please take the following actions :
Step 1 : Refer to the Tab : Contact Us
Step 2 : Submit a complaint/feedback using the link provided
For example :
Please provide the correct identification number if the number was incorrectly
keyed in on registration.
Information available in the eGUMIS contains unclaimed money records surrender by the companies/firms to the Registrar. The applicant needs to refer to the relevant party for the purpose of confirming the submission of the unclaimed money (if any).
Review may be done at the counter of the Registrar's Office or State/Branch Office of the National Accountant Department of Malaysia (JANM).
The original confirmation letter that can prove the authenticity of the unclaimed money shall be submitted at Registrar's Office or State/Branch Office of the National Accountant Department of Malaysia (JANM).
Please refer to the address of the Registrar's Office and the list of JANM State/Branch addresses on the website www.anm.gov.my. Applicants may also refer to the company/firm that submitted the unclaimed money to the Registrar.
All Unclaimed Monies information is based on the
record of submission from the entity (company/firm) to the Registrar. For the
purpose of the Unclaimed Monies application, the claimant must print out the
Unclaimed Monies information and refer to the company/firm that surrendered the
Unclaimed Monies for confirmation letter and explanation.
Yes, the online UM claim
application is provided by the Registrar through the following portal link :
https://egumis.anm.gov.my/
The online claim application form can be completed after the UM review process and eGUMIS user can select the UM records.
Applicants are required to upload the
relevant supporting documents for the purpose of submitting UM Application
Form.
Applications for Unclaimed Monies are
allowed to be made to parties as follows:
a) The owner of Unclaimed Monies,
b) The estate administrator that have
been appointed in Letter of administration
c) Liquidator for a company that in the
process of winding up
d) Individual or company/firm that have
been mentioned in the Court Order; or
e) Companies Commission of
Malaysia/Malaysian Department of Insolvency for a company that has been fully
dissolved.
eGUMIS user may follows the
following steps :
Step 1 : Visit the eGUMIS Portal
link : https://egumis.anm.gov.my/
Step 2 : Click on the column "CLICK HERE TO SEARCH UNCLAIMED MONEY" to check via personal identification number. Click â??Printâ?? the unclaimed money information (if necessary)
Step 3 : Tick on the unclaimed money record you want to claim and select "Continue With Application"
Step 4 : Click on "Add Recipient" to enter the details of the unclaimed money recipient. Select the box provided if personal information same as applicant information, enter banking information and then "Save".
Step 5 : Upload supporting documents for the "MANDATORY" category
Step 6 : Tick the box to agree to the acknowledgment and terms and conditions and Click Submit. Select Yes to submit the application
Step 7 : Application status may be checked via eGUMIS portal.
Pleased be informed that they are two stages of verification of
supporting documents for the purpose of WTD application.
Therefore, the WTD refund process in the action by receiving the
following notification :
Sir/Madam
The process of validating
the documents supporting for your WTD application was successful.
Your WTD application is
being processed.
The payment will be
credited to your account within 30 working days from the date of this
notification.
Please log in to the egUMIS
Portal : https//:egumis.anm.gov.my for more information (FAQ).
Thank you for using eGUMIS
Portal service.
This is a computer
generated. Signature is not required.
eGUMIS user may follows the following steps :
Step 1
: Log in to the eGUMIS Portal
Step 2 : Click on Summary/Application List Tab
Step 3 : Refer to the STATUS column
There are eight (8) types of
status :
i. DRAFT
The application has not been sent
by the user.
ii. FIRST VERIFICATION OF DOCUMENTS
The application has been sent
and in the process of first verification
iii. FIRST QUERIES OF
DOCUMENTS
Application is queried. Please refer to the query information
iv. SECOND VERIFICATION OF
DOCUMENTS
The application is in the
second verification process
v. SECOND QUERIES DOCUMENT
Application is queried. Please
refer to the query information
The application has been
verified and sent for the payment process
The application has been paid.
The application has been
rejected.
Please refer to the
following notification :
Sir/Madam
We are sorry.
The process of validating
the documents supporting for your WTD application was not successful.
Please refer to the query
description as follows: (Refer to the document verification information)
Please log in to the eGUMIS
Portal : https//:egumis.anm.gov.my for more information to re-upload the
required documents.
Thank you for using eGUMIS
Portal service.
This is a computer
generated. Signature not required.
The actions that need to be taken are as follows:
Step 1
: Clik Update Documents
Step 2
: Clik delete in the action field, the reupload the right document
Step 3 : Clik submit to resubmitting the application form
Applications
with draft status will be kept for 7 days before being automatically deleted by
the system. The search and filling of the form must be done again to continue
the application after the 7-day period.
Applications
with draft status will be kept for 3 months before being automatically deleted by
the system. The search and filling of the form must be done again to continue
the application after the 3-month period.
Applications will be kept for 2 years before being automatically deleted by
the system. Please contact our office for further inquiry.
a) Identification card (front and back) for Malaysian citizens;
b) Confirmation letter for amendment of identity card particulars from the relevant agency (if any);
c) Declaration of Relinquishment of Malaysian Citizenship from the National Registration Department in case of change of citizenship;
d) Current and old passport when the transaction is made in Malaysia for non-Malaysian citizens;
e) Identity card or documents of the relevant country for non-Malaysian citizens
f) Company Registration Certificate and Name Change Certificate (if relevant) for the company/firm
Active account document is a copy of the bank
account book or bank account statement that is still active for payment to be credited
directly.
A copy of the bank account book or bank account
statement must be complete with the name as in the identity document, bank
account number and bank name. Any handwriting without a bank confirmation stamp
is NOT PERMITTED.
If there is no copy of the bank account book or a valid bank account statement as above, the individual/company can obtain an active account confirmation letter from the bank.
1. UMA-7 form
2. Copy of identification card (front and back)
3. A copy of the front page of the account book/bank statement (savings/current) that is clear and complete with the applicant's full name, bank account number and bank name (payment will be credited directly into the account)
Note: Tabung Haji ,investment ,loan and ewallet account are not allowed
4. ORIGINAL Confirmation Letter from the company/firm that surrender the unclaimed money to the Registrar (if the information are not same as the applicant/ owner's identity information) complete according to the prescribed format.
Note: The ORIGINAL document must be submitted through the counter/registered post within 07 working days from the date of online application submitted
1. UMA-7 form
2. Copy of identification card (front and back)
3. A copy of the front page of the account book/bank statement (savings/current) that is clear and complete with the applicant's full name, bank account number and bank name (payment will be credited directly into the account)
Note: Tabung Haji ,investment ,loan and ewallet account are not allowed
4. ORIGINAL Confirmation Letter from the company/firm that surrender the unclaimed money to the Registrar (if the information are not same as the applicant/ owner's identity information) complete according to the prescribed format.
Note:
· Original confirmation letter from the bank that surrender the unclaimed money must be included for Savings/Current/Fixed Accounts amounting up to RM10,000 and above for the submission year 2017 and below,
· Claim must be made jointly by all account holders Joint Accounts that have the operating conditions of a single/joint signature.
· For Savings Accounts (trustee), one of the owners can make a claim by submitting a copy of the mother's/father's/guardian's identity card and child's birth certificate
Note: The ORIGINAL document
must be submitted through the counter/registered post within 07 working days
from the date of online application submitted
1. UMA-7 form
2. Copy of identification card (front and back)
3. A copy of the front page of the account book/bank statement (savings/current) that is clear and complete with the applicant's full name, bank account number and bank name (payment will be credited directly into the account)
Note: Tabung Haji /Investment /loan and ewallet account are not allowed
4. Two (2) of the three (3) following documents:
i. ORIGINAL banker's cheque/bank draft/cashier's order;
ii. ORIGINAL banker's cheque/bank draft/cashier's order application form that has a clear bank printout of the transaction information;
iii. ORIGINAL Confirmation Letter from the company/firm surrender the unclaimed money to the Registrar according to the prescribed format.
Note:
· The applicant must obtain a release letter from Headquarters of the Department/Agency
if the original bank draft or bankers
check in the name of Director General of
Immigration, Director General of Inland Revenue or Director General of the
Public Sector Housing Financing Board or any Government department/agency (if
applicable) cannot be presented
· In case of failure to submit documents (i) and (ii) Release Letter from the buyer/receiver of Bankers Cheque/Bank Draft/Cashiers Order must be submitted; and
· AM 80 form and UMA-8 Liability Bond form completed and signed in front of a Sessions Court Judge, Magistrate or Commissioner Oath and off RM10.00 Revenue Stamp at LHDN for each unclaimed money details. The period of the revenue stamp shall not exceed 30 days from the date of signature of the Sessions Court Judge, Magistrate or Commissioner of Oaths, applicant and witness.
Note: The ORIGINAL document must be submitted through the counter/registered post within 07 working days from the date of online application submitted
1. UMA-7 form
2. A copy of the identification documents. Current passport and the passport when the transaction was made in Malaysia.
3. A complete copy of a clear bank statement with the applicant's full name, bank account number, bank name, bank address and national clearing code (FW/SC)/Swift Code (payment will be credited directly into the account)
4. Payment Application Form Through Bank Draft or TT if the claimant does not have a bank account in Malaysia.
5. The following documents:
i. ORIGINAL document (Example: bank savings account book/fixed savings certificate); or
ii. ORIGINAL confirmation letter from the company/firm that surrender the unclaimed money to the Registrar (if there is no original document) according to the prescribed format; and
iii. Other documents according to the type of unclaimed money
Note: The ORIGINAL document must be submitted through the counter/registered post within 07 working days from the date of online application submitted
Application for Unclaimed Monies under the
company's name must be made by the company/firm itself. No payment will be made
to director, shareholders, employees or etc except for a sole proprietor ship
or partnership that can be made to the owner of the company.
1.
Form UMA-7 duly completed and signed by the authorized company�??s
offiÂcer, stating his name and designation, and affixed with the
company�??s/firm�??s offiÂcial seal.
2.
An authorization letter for the company�??s offiÂcer signing the
application form together with a copy of the offiÂcers identity card and work
pass (if available).
3.
A copy of the certificate of registration of the company/firm and
change of name (if applicable).
4.
A copy of a bank statement (active current account) bearing the
company�??s full name, account number and bank�??s name or account active
confirmation letter from the bank (payment will be directly credited into the
account).
5.
The original document (e.g.: bank account passbook/fixed deposit
certificate etc).
6.
A confirmation letter from the company which surrendered the UM to
the Registrar (if applicable) or if the UM�??s details are incomplete.
Note: ORIGINAL documents must
be submitted via counter/registered post within 7 working days upon submission
of online application
1. The completed UMA-7 application form is filled in and signed by an authorized company/firm official complete with the company/firm's name, position and official stamp.
2. Authorization letter from the company/firm officer who signed the application form together with a copy of the identity card and employee card (if relevant).
3. Copy of company/firm registration certificate and name change certificate (if relevant).
4. A copy of an active bank statement showing the name, company/firm account number and bank name or an active account confirmation letter from the bank (payment will be credited directly into the account).
5. Two (2) of the three (3) following documents:
i. ORIGINAL Banker's cheque/bank draft/cashier's order or copy of Banker's cheque/bank draft/cashier's order which must be certified by the issuer of the Banker's cheque/bank draft/cashier's order;
ii. ORIGINAL banker's cheque/bank draft/cashier's order application form that has a bank printout or a copy of the banker's cheque/bank draft/cashier's order application which must be certified by the issuer of the Banker's cheque/bank draft/cashier's order;
iii. ORIGINAL Confirmation Letter from the company/firm surrender the unclaimed money to the complete Registrar according to the prescribed format.
Note:
· The applicant must obtain a release letter from Headquarters of the Department/Agency
if the original bank draft or
bankers check in the name of Director
General of Immigration, Director General of Inland Revenue or Director General
of the Public Sector Housing Financing Board or any Government
department/agency (if applicable) cannot be presented.
· In case of failure to submit documents (i) and (ii) release letter from the buyer/receiver of Bankers Cheque/Bank Draft/Cashiers Order must be submitted; and
· AM 80 form and UMA-8 Liability Bond form completed and signed in front of a Sessions Court Judge, Magistrate or Commissioner Oath and off RM10.00 Revenue Stamp at LHDN for each unclaimed money details. The period of the revenue stamp shall not exceed 30 days from the date of signature of the Sessions Court Judge, Magistrate or Commissioner of Oaths, applicant and witness.
Note: The ORIGINAL document must be
submitted through the counter/registered post within 07 working days from the
date of online application submitted
1.
Form UMA-7 duly completed and signed by the authorized companyâ??s
offiÂcer, stating his name and designation, and affixed with the
companyâ??s/firmâ??s offiÂcial seal.
2.
An authorization letter for the companyâ??s offiÂcer signing the
application form together with a copy of the offiÂcers identity card and work
pass (if available).
3.
A copy of the certificate of registration of the company/firm and
change of name (if applicable).
4.
A copy of a bank statement (active current account) bearing the
companyâ??s full name, account number and bankâ??s name or account active confirmation
letter from the bank (payment will be directly credited into the account).
5.
A letter of clarification in relation to the
application.
6.
A confirmation letter regarding the surrender
and information on the UM.
7.
Proof of payment which has been certified by
the companyâ??s offiÂcer.
8.
A copy form UMA-3 certified by the companyâ??s oÂfficer.
9.
Duly completed General 80 form and Indemnity
Bond form (UMA-8) signed before a Sessions Court Judge, Magistrate or
Commissioner for Oaths, applicant and witness with a RM10 revenue stamp endorsed
by Inland Revenue Board (IRB) for each of the UM.
Note: ORIGINAL documents must be submitted via
counter/registered post within 7 working days upon submission of online
application
1. UMA-7 form completed and signed by the Heir/Administrator
2. Copy of the Heir/Administrator's identity document
3. A copy of the front page of the account book/bank statement (savings/current) that is clear and complete with the full name of the heir/administrator, bank account number and bank name (payment will be credited directly into the account).
Note: Note: Tabung Haji ,investment , loan and ewallet account are not allowed
4. Copy of Death Certificate
5. Power of attorney to administer the estate issued by the High Court / Authority / District Office in Sabah or Sarawak / Department of the Director General of Land & Minerals (JKPTG) / Amanah Raya Berhad containing unclaimed money information in the property list
6. Original documents or confirmation letter (if applicable)
Note:
** The Faraid Certificate is not an Administrative Power of Attorney.
** Court Orders/Grant Of Probate/Letters Of Administration from Foreign Courts need to be registered and sealed at the Malayan High Court.
** The copy must be certified by the party that issued the document.
NOTE:
Flexibility is given if there
is no letter power of attorney to administer the claims for a total amount up
to RM2,000 by submitting the following documents:
i. Copies of relationship documents such as Birth Certificate, Marriage Certificate or other valid documents; and
ii. AM 80 Form and UMA-8
Liability Bond Form
filled in and signed in front of a Sessions Court Judge, Magistrate or Commissioner of Oaths and sealed with a RM10.00 Revenue Stamp at the LHDN. The period of the revenue stamp shall not exceed 30 days from the date of signature of the Sessions Court Judge, Magistrate or Commissioner of Oaths, applicant and witness.
Note: The ORIGINAL document must be submitted through the counter/registered post within 07 working days from the date the online application is submitted
1.
Form UMA-7 duly completed and signed by the
liquidator, stating his name and designation, and affiÂxed with the
companys/firms offiÂcial seal.
2.
A copy of the certificate of registration of
the company/firm and change of name (if applicable) which owns the UM.
3.
A copy of the appointed liquidators identity
card (both sides).
4.
A copy of bank statement (active current
account) bearing the name, registration number and account number of the
company in liquidation (payment will be directly credited into the account).
5.
A copy of the document(s) in relation to the
liquidation of the company/firm as follows:
Company
i. Form 70/71/72 or other forms under Section
513 (1) Notice of Appointment and Address of Liquidator (Court Winding Up/
Creditors
Winding Up/Voluntary Winding Up) together with
court order (Court Winding Up) certified by Companies Commission of Malaysia
Cooperative
i. A copy of the Appointment of Liquidator
certified by the Malaysian Cooperative Societies Commission; and
ii. A copy of the Revocation of Registration
Order after Inspection certified by the Malaysian Cooperative Societies
Commission.
Association/Trade Union
i. A copy of the Revocation Order issued by the
Registrar of Society certified by the Malaysian Department of Insolvency
Other document(s) by types of claims.
The completed
application together with the printed unclaimed moneys and supporting documents
may be submitted by post or by hand at the Registrar Office counter or any Accountant General's Department of Malaysia state/branch office through
this following link:
Mailing Address BWTD (Headquarter Office):-
Pejabat Pendaftar Wang Tak Dituntut
Bahagian Pengurusan Wang Tak Dituntut
Jabatan Akauntan Negara Malaysia
Aras 1, Blok Utara, Perbendaharaan 2,
Kompleks Kementerian Kewangan,
No. 7, Persiaran Perdana, Presint 2,
62594, Putrajaya
Counter Address BWTD (Headquarter Office):-
62594, Putrajaya
Business hours BWTD (Headquarter Office):-
Monday - Thursday : 8.30 am - 5.00 pm (Close 1.00 pm till 2.00 pm)
Friday : 8.30 am - 5.00 pm (Close 12.15 noon till 2.45 pm)
Close : Saturday, Sunday & Public Holidays
Note:
The Registrar of Unclaimed Moneys has absolute authority and right to request
for any additional document other than the documents already submitted by the
applicant for the purposes of verifying the rightful owner.
Application form, the Bankruptcy Bond form and the example of the company/firm confirmation letter can be downloaded via tab "Download"
The registrar will issue a query letter stating the
incomplete document and returning all the supporting documents along with the
application form to the applicant.
eGUMIS Portal provides the following facilities:
- payment of Unclaimed Moneys (UM) via FPX;
- upload encrypted softcopy of UM Register online;
- status of online UM submission;
- download online UM submission receipt;
- download query letter of online UM submission; and
- update company's/firm's information in the Registrar's of UM system.
To make an online UM submission, first company/firm shall make UM payment via the eGUMIS Portal. Once the payment is successful, company/firm shall upload the encrypted softcopy of UM Register. UM Register must be prepared according to the format specified by the UM Registrar
Online UM submission can only be made by a company/firm who has applied for the eGUMIS Portal access by submitting UMA-1 form to the Registrar of UM.
To register as a user for the eGUMIS Portal, the company/firm must complete UMA-1 form. The form can be downloaded from the following link: http://www.anm.gov.my/index.php/en/khidmat/wang-tak-dituntut. Completed UMA-1 form must be submitted to the Registrar of UM. The Registrar will send temporary ID and password to the authorized officer(s) of the company/firm by e-mail.
Document that need to be uploaded is encrypted softcopy of UM Register. Company/firm shall use encryption key set by the Registrar of UM.
Format and guidelines for the preparation of the UM Register can be downloaded from the following link: http://www.anm.gov.my/index.php/en/khidmat/wang-tak-dituntut.
All application for encryption key shall be e-mailed to akaun.bwtd@anm.gov.my.
The official receipt can be downloaded via the eGUMIS Portal only after the online UM submission is successful, processed and accounted for by the Registrar of UM.
If the company/firm encounters any technical difficulties when performing online UM submission, the company/firm shall contact:
Account Unit
Bahagian
Pengurusan Wang Tak Dituntut
Jabatan
Akauntan Negara Malaysia
Aras
1, Blok Utara, Perbendaharaan 2
Kompleks
Kementerian Kewangan
No.
7 Persiaran Perdana
Presint
2
62594
Putrajaya